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Skills Practice
Practice important conversations before they happen. Choose an IntelPak Edition and Domain, select the Intelligence Pack for the situation, then define the objective, scenario and difficulty. IntelPak provides real-time guidance while evaluating your responses.
Intelligence Packs
Manage the intelligence available to Core. Activate installed packs for live use, discover packs available from the IntelPak catalog, and see intelligence currently in development.
Adapters
Configure provider-independent device, communication, CRM and AI adapters used by the Conversation Intelligence Platform.
Audio Adapters
Select the audio-input adapter IntelPak Core uses for live transcription.
Video Adapters
Select a camera available on this device. IntelPak requests camera permission only when you detect local cameras; camera labels may remain hidden until permission is granted.
Local Camera
No camera inventory has been requested from this device.
Communication Adapters
Communication providers connect calls, meetings and messaging events to the Conversation Intelligence Platform independently of CRM providers.
Automatic Conversation Audio
Checking IntelPak Windows Audio Bridge…
Browser capture fallback idle.
IntelPak automatically detects active Ring.io, Zoom, Google Meet and Microsoft Teams conversations. The local Windows Audio Bridge captures the remote system audio and routes transcription into the OTHER card. No browser tab chooser is used during normal operation.
Checking Ring.io configuration…
The API token remains Worker-side. Ring.io webhooks activate and update conversation lifecycle state independently of HubSpot or any CRM.
Checking Zoom configuration…
Zoom uses user-managed OAuth and signed event subscriptions through the dedicated IntelPak Worker. CRM connection is not required.
Webhook endpoint: https://intelpak-platform-api.privacystudios.workers.dev/api/zoom/webhook
Checking Google Meet configuration…
Google Meet uses user-managed Google OAuth, the Meet REST API, and Google Workspace Events delivered through Cloud Pub/Sub. CRM connection is not required.
Activate a meeting-space subscription by pasting a Google Meet URL or meeting code. IntelPak resolves it to the canonical Meet space before registering the event subscription.
OAuth callback: https://intelpak-platform-api.privacystudios.workers.dev/api/google/oauth/callback
Pub/Sub topic: projects/intelpak-conversation-platform/topics/intelpak-google-meet-events
Pub/Sub push endpoint: https://intelpak-platform-api.privacystudios.workers.dev/api/google/pubsub/push
Checking Microsoft Teams configuration…
Microsoft Teams uses Microsoft OAuth and Microsoft Graph for meeting lifecycle/metadata. Live remote audio uses the same provider-independent IntelPak Windows Audio Bridge proven with Google Meet.
OAuth callback: https://intelpak-platform-api.privacystudios.workers.dev/api/teams/oauth/callback
Graph notification endpoint: https://intelpak-platform-api.privacystudios.workers.dev/api/teams/webhook
Wearables
Human-augmentation interfaces are provider-independent runtime endpoints. Device support can combine output and sensor-input adapters in a governed augmentation loop.
CRM Adapters
Checking connection…
HubSpot
Connect this organization’s approved HubSpot account to IntelPak.
Salesforce
Use credentials from your organization’s Salesforce External Client App or Connected App. Credentials are handled as protected organization configuration and are not displayed after saving.
Core normalizes CRM contacts to Organization · First name · Last name · Phone while retaining provider IDs and permitted CRM metadata.
AI Model Adapters
Configure the AI services approved for this organization. IntelPak uses the organization’s provider credentials and deployment settings through its governed AI routing layer.
Claude · Anthropic
For direct Anthropic access. Enterprise deployments may instead select AWS Bedrock or Google Vertex AI and provide the corresponding cloud identity, region/project and model deployment settings.
ChatGPT · OpenAI
For direct OpenAI API access. Select Azure OpenAI / Microsoft Foundry when your organization uses an Azure-managed deployment.
Gemini · Google
Use Gemini API for direct access or Vertex AI for an enterprise Google Cloud deployment.
Microsoft Enterprise AI
Azure OpenAI / Foundry supports organization-managed Azure AI deployments. Microsoft 365 Copilot uses Microsoft Entra identity, delegated Microsoft Graph authorization, applicable Copilot licensing and approved permissions.
Sensitive credentials are treated as protected organization configuration. Saved secrets should never be returned to or displayed in the Core interface.
Other Adapters
Reserved for provider integrations that do not fit Audio, Video, Communication, Wearables, CRM or AI Models.
