CLIENT
“Your proposed AI transformation feels expensive and unproven.”
INTELPAK FEEDBACK
Don’t rush to defend your proposal. Identify your client’s underlying concern.
You could say:
Where do you see the biggest question mark: the projected ROI, the rollout strategy, or actual employee adoption?
YOU SAID:
“Which part feels least proven to you: the expected return, the implementation approach, or whether employees will actually use it?”
COACHING — GOOD RESPONSE
You shifted from defense to discovery and isolated the client’s uncertainty. Listen closely before presenting evidence.